Effective date: 10/Aug/2025
Swax BV ("we," "us," or "our"), with registered office at Pyckestraat 37, 2018 Antwerp, Belgium, KBO number 0474.502.719, VAT number BE0474.502.719, email: team@swax.com, phone: +32 496 558 558, website: www.swax.com.
Swax BV is committed to protecting the privacy and personal data of individuals who interact with our website, web services and products. This privacy policy describes how we collect, use and protect personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
This privacy policy outlines how Swax processes personal data. By using our services, you acknowledge having read this policy and consent to the processing of your data as described herein.
If you have questions or concerns about this privacy policy or our data processing practices, please contact us at:
Swax BV Pyckestraat 37 2018 Antwerp Belgium Email: team@swax.com Phone: +32 496 558 558
Our Data Protection Officer (DPO) is Frank Bongers, reachable at frank@swax.com or +32 496 558 558.
Swax may collect the following types of personal data:
Personal data is collected through:
Swax processes personal data for the following purposes:
Processing is based on your consent, performance of a contract, legitimate interest or legal obligations.
Swax does not transfer personal data to non-EU third parties. All data processing activities take place within the European Union. Data may be shared with processors (e.g. payment providers, hosting partners) under strict confidentiality agreements.
Swax retains customer information as long as they remain customers. Customer data is typically retained for a period of 3 to 6 months, with automatic deletion thereafter, unless longer retention is legally required.
Swax maintains strict security measures to protect personal data against unauthorized access, disclosure, alteration or destruction. Our measures are continuously reviewed and improved.
You have the right to exercise your rights as a data subject under the GDPR, including access, correction, deletion, restriction, portability and objection to processing. Please contact our data protection team at team@swax.com.
Swax uses cookies and similar tracking technologies to ensure the efficient functioning of the website and apps, as well as for marketing purposes. Cookies are small text files stored on your device.
We use the following categories of cookies:
Non-essential cookies (functional, analytical and marketing) are only placed after your explicit consent, obtained via our cookie banner upon first visiting the website. You can withdraw consent or adjust preferences at any time via the cookie settings on our website. Refusing cookies may limit the website's functionality. More information about cookies can be found in our cookie policy at [link to cookie policy].
In the event of a data breach, Swax has a Data Protection Officer (DPO) who handles matters with affected parties and the relevant supervisory authority. Our DPO, Frank Bongers, is reachable at frank@swax.com or +32 496 558 558.
Swax may update this privacy policy from time to time to reflect changes in our data processing practices or legal requirements. Any updates will be published on our website, and the "Effective date" will be updated accordingly.
By using our services, you consent to the terms as set out in this privacy policy.